Team Leader Operations

About the role

Teleperformance, a global leader in customer experience, is hiring a Team Leader Operations for its domestic operations in Lucknow. The role focuses on managing day‑to‑day operational activities, ensuring service quality, and driving continuous improvement. The leader will oversee a team of supervisors, coordinate cross‑functional initiatives, and implement best practices to meet performance targets. Strong analytical, communication, and problem‑solving skills are essential, along with the ability to motivate staff and foster a culture of excellence. This position offers the opportunity to contribute to a high‑impact, customer‑centric organization while developing leadership capabilities in a dynamic environment.