Senior Operations Analyst

About the role

Citco's Middle Office Solutions (MOS) department in Pune, Maharashtra, India, delivers Trade Operations, Collateral Operations, and Treasury & Cash Management services within Fund Administration. As an Operations/Sr. Operations Analyst, you will create and maintain Standard Settlement Instructions (SSIs), perform callback verification, process wire payments, and coordinate end-to-end bank account openings across jurisdictions. You will also validate account-opening documentation for KYC/AML and regulatory compliance (FATCA, CRS) and collaborate with banking partners and internal stakeholders to resolve exceptions.

What you’ll do

• Create and maintain Standard Settlement Instructions (SSIs) within Citco's internal Payments/Treasury systems, ensuring accuracy and completeness
• Perform callback verification for newly established or amended SSIs to confirm authenticity and mitigate operational and fraud risk
• Process and create wire payments through Citco's internal Payments/Treasury platforms in accordance with established controls, procedures, and authorization frameworks
• Coordinate the end-to-end opening of new bank accounts across relevant jurisdictions, liaising with banking partners, internal stakeholders, and clients to gather required documentation
• Review and validate account-opening documentation for completeness, accuracy, and regulatory compliance, including KYC/AML documentation, beneficial ownership records, and entity formation documents s
• Ensure adherence to applicable regulatory requirements, including FATCA, CRS, and local jurisdictional rules, across payment processing and bank account management activities
• Ensure compliance with internal controls, operational procedures, and regulatory requirements across all payments and bank account management activities
• Collaborate with internal stakeholders, banking partners, and operational teams to resolve queries, address exceptions, and support broader business requirements

What you’ll bring

• 3–6 years of experience in treasury operations, payments, cash management, banking operations, or a related field
• Strong understanding of payment processing, wire transfers, SSI management, and bank account administration
• Experience with bank account-opening documentation and banking relationship management
• Knowledge of operational risk controls and verification processes, including callback procedures
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities
• Strong communication and stakeholder management skills

Nice to have

Proficiency in treasury, banking, or payment-processing systems is preferred

Skills