Delivery Manager

About the role

Quess Enterprise seeks an experienced Delivery Manager to oversee end‑to‑end delivery of client services in Mumbai. The role demands strong leadership, project management, and stakeholder engagement to ensure projects meet scope, schedule, and quality targets. The Delivery Manager will coordinate cross‑functional teams, manage budgets, and drive continuous improvement of delivery processes. A proven track record in managing multi‑site delivery environments, coupled with excellent communication skills, is essential. This position offers the opportunity to shape service delivery strategies and contribute to Quess’s reputation as a leading business services provider.

What you’ll do

• Lead cross‑functional teams to deliver client projects on time.
• Manage project scope, schedule, and budget.
• Build and maintain client relationships.
• Drive continuous improvement of delivery processes.
• Report performance metrics to senior leadership.

What you’ll bring

• Bachelor's degree in Business, IT, or related field.
• 5+ years experience in delivery or project management.
• Strong leadership and stakeholder management skills.

Nice to have

• PMP or equivalent certification preferred.
• Experience in multi‑site delivery environments.

Skills