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Manager, Information Systems
About the role
Amgen Technology Pvt Ltd’s Manufacturing Site Technology Sustainment team in Hyderabad drives 24/7 operational support for MES, PI, ERP and plant applications, ensuring uptime, quality and regulatory compliance. The Manager leads a matrixed, cross‑functional team, coordinates global incident response, implements Agile best practices, and mentors talent to foster continuous improvement. The role is on‑site in Hyderabad with a focus on collaboration across India, the US and other international locations.
What you’ll do
- Lead and manage diverse technology teams
- Coordinate global incident response and MIM activities
- Implement Agile and ITIL best practices
- Ensure compliance with GXP and privacy standards
- Drive continuous improvement and operational excellence
- Facilitate stakeholder and leadership meetings
- Align technology service plans with digital strategy
- Provide education on IT service offerings
What you’ll bring
- 8-12 years experience in IT/Engineering
- Leadership of technology teams
- Scaled Agile (SAFe) implementation
- ITIL knowledge
- Business acumen in pharma/biotech
- Strong communication and stakeholder management
- Experience with regulated environments
- Mentorship and talent development