IG
Hiring companyInternational Game Technology (IGT)
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Product Support Representative I
Hyderabad,IN,India Full-time Hybrid
About the role
Product Support Representative I on Brightstar's Product Support team ensures stability and continuity of production systems. The role monitors production environments using tools like Nagios, ELK, Dynatrace and handles low to medium complexity incident tickets, following defined processes and SLAs. Hyderabad, India, hybrid work model with 24x7 shift coverage, including holidays.
What you’ll bring
1-3 years related experience
Skills
Unix/LinuxSQLFTP/SFTPMonitoring toolsCloud conceptsProblem solvingCommunicationAdaptability
Education
Bachelor's