Sales Administrator

About the role

Umbrella Incorporated partners with enterprises to navigate complexity and drive growth. The Sales Administrator supports the sales team by managing orders, maintaining records, coordinating with finance and operations, and handling CRM data to enable revenue-generating activities. Remote, India (Pune), full-time, remote work model.

What you’ll do

• Process sales orders, quotes, and invoices accurately
• Maintain and update customer records, contracts, and sales documentation
• Serve as point of contact for customer inquiries and order status updates
• Coordinate with internal teams (finance, operations, logistics) for order fulfillment
• Prepare and maintain sales reports, dashboards, and performance metrics
• Manage CRM systems ensuring data accuracy
• Support sales team with scheduling meetings and preparing materials
• Identify and support process improvements within sales operations

What you’ll bring

• Diploma or degree in Business Administration, Sales, or related field (preferred)
• 2-4 years sales support, administrative, or customer service experience
• Proficiency in Microsoft Excel/Google Sheets
• Experience with CRM systems (HubSpot, Salesforce)
• Strong organizational and detail‑orientation skills
• Excellent written and verbal communication
• Ability to manage multiple priorities in fast‑paced environment
• Customer‑focused mindset

Benefits

• Competitive compensation package
• Opportunities for ongoing training and professional development
• Supportive work environment focused on safety and innovation