Sr Associate, Accounts Receivable

About the role

The Sr Assoc, Accounts Receivable role drives efficient Order-to-Cash collection activities to maximize cash flow and reduce overdue receivables. Day-to-day duties include executing end-to-end AR processes, managing customer communications, resolving billing disputes, and supporting process improvement initiatives. This full-time position is located in Hyderabad, India, on-site.

What you’ll do

• Execute end-to-end Accounts Receivable (AR) and collection processes
• Monitor customer accounts, perform collections, and drive timely cash recovery
• Conduct dunning activities and manage customer-facing communication
• Resolve disputes, billing inquiries, credit issues, and refund requests
• Review and clear unallocated cash and credit balances with the Cash Application team
• Prepare AR, collection, and aging reports with accuracy and timeliness
• Support month-end activities, including accruals and adjustment preparation
• Perform root cause analysis and recommend corrective actions to improve processes

What you’ll bring

• Experience with end-to-end Accounts Receivable and collection processes
• Ability to monitor customer accounts and drive timely cash recovery
• Skill in conducting dunning activities and managing customer-facing communication
• Proficiency in resolving disputes, billing inquiries, and credit issues
• Experience preparing AR, collection, and aging reports accurately
• Knowledge of month-end activities including accruals and adjustments
• Ability to perform root cause analysis and recommend corrective actions
• Commitment to adhering to company policies and compliance requirements

Skills