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Service Management Practitioner
About the role
Service Management team at Accenture delivers program and project support through coordinated service management and governance. The practitioner liaises between clients and Accenture operations, manages incidents, requests and major incidents, and ensures cloud orchestration meets SLAs. Pune, India, on-site work model.
What you’ll bring
- 3 years incident management experience
- Service Management Governance experience
- Experience with incident, request, and major incident handling
Education
Bachelor's