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Hiring companyAccenture
Verified today
Service Management Practitioner
Bengaluru, IN, India Full-time
About the role
Service Management team at Accenture delivers coordinated program and project services to clients. The Service Management Practitioner ensures smooth delivery of managed services by handling contract management, incident management, and stakeholder coordination. Bengaluru, on-site, hybrid schedule as needed.
What you’ll do
- Support delivery of programs and projects
- Coordinate contracts and shared services
- Develop stakeholder relationships
- Monitor project progress and escalate risks
- Assist continuous improvement of service processes
- Guide junior team members
What you’ll bring
Incident Management
Nice to have
2 years incident management experience
Skills
Incident ManagementAnalytical ThinkingCommunicationProblem SolvingService Management FrameworksService Management Tools