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Order to Cash Operations Analyst
About the role
Order to Cash Operations team at Accenture focuses on end-to-end sales order and contract administration to ensure seamless order fulfillment. The analyst validates sales orders, coordinates with customers, commercial teams, supply chain, finance and operations, and generates reporting and analytics. Mumbai, on-site, hybrid shift rotation possible.
What you’ll do
- Manage end-to-end sales order processing and contract administration
- Coordinate delivery, logistics and billing setup for customers
- Provide customer service, query handling and claims management
- Generate and analyze order and performance reports
- Ensure documentation compliance and data accuracy
What you’ll bring
- Bachelor's Degree in Business Administration or Commerce
- 2-6 years in sales administration or order management
- SAP S/4HANA SD module experience
- CRM platform experience
- Advanced Excel reporting and data analysis
- SharePoint proficiency
- Strong communication and stakeholder management