Verified 3 days ago
Technology Support Engineer
About the role
Technology Support Engineer on Accenture's IT Operations team, responsible for maintaining operational stability of business system components through incident resolution, change request implementation, and knowledge base updates. The role involves daily troubleshooting of network infrastructure issues, coordinating with vendors and service management teams, and mentoring junior staff. Bengaluru, India, on-site.
What you’ll bring
- Network Infrastructures
- Network protocols
- Routing and switching
- Network monitoring tools
- Configure routers, switches, firewalls
- Incident management
- Change management
- Vendor coordination
Nice to have
3 years experience
Education
Bachelor's