Regulatory Compliance Specialist

About the role

Accenture seeks a Regulatory Compliance Specialist to lead the Fraud Operations Team in Bengaluru. The role involves managing fraud analysts, overseeing alert monitoring and investigations for US banking clients, and ensuring strict regulatory compliance. This is a full-time position requiring flexibility for US or rotational shifts.

What you’ll do

• Lead and manage a team of fraud analysts handling alert monitoring, transaction review, and case investigations
• Monitor daily queue health, productivity, adherence, and SLA performance to address backlogs
• Coach, mentor, and support team members through regular feedback and performance discussions
• Handle analyst escalations and provide guidance on complex fraud cases and policy interpretation
• Ensure compliance with client procedures, internal controls, audit requirements, and US regulations
• Review quality outcomes and implement targeted coaching or corrective actions to improve performance
• Prepare and share operational reports on productivity, quality, fraud trends, and team performance
• Partner with SMEs, quality, training, and workforce management to support process changes and continuous improvement

What you’ll bring

• Bachelor’s degree in Commerce, Finance, Business, or related field
• 7-10 years of experience in fraud operations or financial crime
• Prior team handling or people leadership experience
• Strong understanding of fraud workflows across ACH, wire, cards, P2P, RTP, digital banking
• Knowledge of US regulations such as Reg E and Reg Z
• Proficiency in Microsoft Office and familiarity with fraud tools and case management platforms

Skills