Verified today
Assistant Manager, Debt Management Services, The Wheels, 2W/3W
About the role
Debt Management Services - The Wheels team at Bajaj Finance focuses on delivering two‑wheeler loan solutions while ensuring compliance and customer satisfaction. The Assistant Manager drives business targets, manages off‑roll staff, oversees sales governance, and coordinates with credit, risk, and operations to maintain case processing TAT. Pune, Maharashtra, India, on-site, hybrid schedule not specified, relocation assistance not mentioned.
What you’ll do
- Achieve business numbers across assigned channels
- Hire, retain, and manage off‑roll staff
- Ensure sales governance and compliance
- Track and control PDD requirement compliance
- Reduce customer complaints and cancellations
- Maintain TAT for case processing
- Collaborate with credit, operations, risk, and 2W/3W teams
What you’ll bring
- 1-3 years relevant experience
- Graduate or Post Graduate degree
- Proficient in Excel
- Team management experience
Nice to have
- Strong communication and interpersonal skills
- Ability to engage with cross‑functional teams
- Knowledge of CRM Salesforce.com
- Result‑oriented mindset
Skills
Education
Graduate/Post Graduate