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Assistant Manager, Debt Management Services, 2W/3W
About the role
Debt Management Services - The Wheels - 2W/3W team at Bajaj Finance focuses on delivering loan solutions for two‑wheeler customers while meeting business AOP targets. The Assistant Manager leads a team of off‑roll staff, drives sales governance, ensures compliance, and manages case processing TAT. Based in Pune Corporate Office, this on‑site role involves hiring, training, and retaining staff, as well as coordinating with credit, operations, risk and external partners.
What you’ll do
- Achieve business numbers across assigned channels
- Hire, retain and manage off‑roll staff
- Ensure sales governance and compliance
- Track and control PDD requirement compliance
- Reduce customer complaints and cancellations
- Engage with credit, operations, risk and 2W/3W teams
- Maintain TAT for case processing
What you’ll bring
- 1-3 years relevant experience in team management
- Proficiency in Excel
- Strong communication and interpersonal skills
- Collaborative work style across functions
Skills
Education
Graduate/Post Graduate