ND
Hiring companyNTT DATA
Verified today
Senior Security MS Engineer
Chennai,India Full-time
About the role
Senior Security MS Engineer – SIEM at NTT India Private Limited. The role focuses on ensuring client security infrastructures remain operational, handling second‑level support, incident resolution, and change management. It involves close collaboration with automation teams to streamline processes and audit tickets for quality. Based in Chennai, India, the position is on‑site with a full‑time commitment.
What you’ll do
- Monitor and resolve technical incidents
- Manage work queues and update tickets
- Provide second‑level support and triage
- Execute changes responsibly with proper approvals
- Collaborate with automation teams
- Audit incident tickets for quality
- Recommend improvements and automation opportunities
- Support L1 Security Engineers with escalations
What you’ll bring
- Bachelor's degree in IT/Computing or equivalent
- Experience with managed services handling security infrastructure
- Proficiency with ticketing tools, preferably ServiceNow
- Strong communication across cultures
- Client‑focused mindset
- Adaptability to changing conditions
- Ability to work under pressure
- Willingness to work longer hours
Skills
Incident ManagementChange ManagementTicketing SystemsAutomationClient SupportQuality AuditingCommunicationAdaptability
Benefits
- Competitive salary
- Health benefits
- Paid time off
- Professional development
- Employee assistance program