Manager, Store Operations

About the role

Retail Operations team at Vodafone Store responsible for delivering exceptional customer service and achieving sales targets across postpaid and prepaid products. The Store Manager leads all store activities including sales acquisition, customer service, store management, people management, marketing, and profitability while ensuring compliance with HSW standards. Based in Ahmedabad, Gujarat, on-site role with full responsibility for the store and its staff.

What you’ll do

• Overall responsibility for store activities spanning customer service, sales and revenue targets
• Drive sales acquisition and store profitability
• Manage people and direct all store staff
• Oversee marketing initiatives and HSW compliance

What you’ll bring

• Good communication and convincing skills
• Customer handling
• Store handling
• Team handling skills
• Decision making and delivering results

Education

Graduate