J
Hiring companyjobgether
Verified 4 days ago
Product Support Specialist, Education Team
India Contract Remote
About the role
Education Technology Team at jobgether supports the adoption of digital learning solutions across schools in India. The specialist provides technical guidance on SSO, domain verification, and integrations with Google Workspace and Microsoft 365, acting as a bridge between education partners and internal product teams. Remote work from India, 12‑month independent contractor engagement, with opportunities to impact large‑scale education rollouts.
What you’ll do
- Guide education partners through onboarding, SSO setup, and account provisioning
- Troubleshoot integration and authentication issues with Google Workspace and Microsoft 365
- Create localized documentation and self‑service guides
- Escalate complex product issues to engineering teams
- Manage multiple stakeholder projects and timelines
What you’ll bring
- 3+ years technical support or solutions engineering
- Hands‑on experience with SSO, SAML, OAuth
- Google Workspace administration
- Microsoft 365/Entra ID integration
- Strong English and Hindi communication
- Experience with large‑scale education deployments
Skills
Technical SupportIdentity ManagementSSO IntegrationGoogle WorkspaceMicrosoft 365Customer Success
Benefits
- Fully remote opportunity in India
- 12‑month contractor engagement
- Collaboration with international education teams
- Exposure to large‑scale identity management implementations