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Engineer Tech Operations
About the role
Engineer Tech Operations at Jio Platforms Limited in Guwahati supports the IT & Systems department by monitoring and maintaining technical infrastructure health and performance. Day-to-day work includes deploying, configuring, and managing systems and applications, troubleshooting issues with root cause analysis, implementing automation scripts, and participating in capacity planning and system upgrades. The role also involves documenting operational procedures and providing 24/7 on-call support to maintain critical system availability.
What you’ll do
- Monitor and maintain the health and performance of technical infrastructure
- Assist in deploying, configuring, and managing systems and applications
- Respond to technical issues and perform troubleshooting and root cause analysis
- Collaborate with senior engineers and cross-functional teams for system reliability
- Implement and maintain automation scripts to streamline operational tasks
- Participate in capacity planning and system upgrades for infrastructure growth
- Document operational procedures, configurations, and troubleshooting steps
- Provide 24/7 on-call support to maintain critical system availability
What you’ll bring
- B.Tech / B.E in CS, IT, or ECE (preferable)
- 3 - 8 years of experience
- Proficient in managing IT infrastructure
- Experience with scripting languages like Python and Bash
- Understanding of networking protocols and technologies
- Familiarity with cloud platforms like AWS and Azure
- Knowledge of version control systems like Git
- Ability to work independently and collaboratively
Skills
Education
B.Tech / B.E (CS, IT, ECE preferable)