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Technology Solutions Analyst
About the role
Technology Solutions Analyst on Cushman & Wakefield's Global Real Estate Technology team, driving operational excellence of enterprise systems like Yardi Voyager, Nexus and MRI. The role monitors ServiceNow queues, resolves complex accounting software issues, configures system settings and leads daily change management deployments. Remote work from India, supporting clients worldwide.
What you’ll do
- Monitor and manage ServiceNow queue for client requests
- Resolve AP/AR transactional and report issues across supported modules
- Configure system settings and lead daily Change Management deployments
What you’ll bring
- 2-3 years support experience with Nexus/MRI/Yardi
- Fluency in SQL programming
- Advanced Microsoft Excel skills
- General accounting knowledge
- 1+ year supporting accounting or real estate software