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Senior Technology Business Analyst
About the role
Technology Consulting & Solutions Management team at Conduent focuses on delivering healthcare payer solutions. The Senior Technology Business Analyst gathers and documents requirements, creates use cases, process maps, and requirements matrices, and collaborates with development and architecture teams to ensure robust implementations. Bangalore, India (Hybrid) with additional work location in Hyderabad, India.
What you’ll do
- Interact with state business users, internal SMEs, external users, and client analysts to solicit requirements
- Document use cases, process maps, requirements matrix, functional and non-functional specifications
- Identify gaps and create project artifacts including data and constraint documentation
- Collaborate with development, architecture, and design teams to clarify requirements and define GUI views
- Conduct demos at milestone completions and track feedback
- Troubleshoot critical issues and coordinate resolution with the team
- Run SQL queries for data validation and system analysis
- Facilitate requirement handoff to development teams
What you’ll bring
- Healthcare payer domain experience
- Claims processing and adjudication knowledge
- Medicaid system (MMIS) implementation
- Requirement gathering and documentation
- SQL query execution
- Use of MS Visio for system modeling
- Familiarity with Jira and Azure DevOps
- Stakeholder communication skills