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Platform Engineer II Payment Postilion Engineer
About the role
NCR Atleos seeks a Platform Engineer II / Payment Postilion Engineer to support, maintain, and administer payments platforms across Mumbai and Hyderabad. Day-to-day work includes advanced troubleshooting of system incidents, planning and managing infrastructure and application changes, performing backup/restore and disaster recovery testing, preparing operational reports with SQL and stored procedures, supporting UAT and development processes, and participating in a 24x7 on-call support rotation. The role also involves supporting PCI and ISO compliances and coaching junior team members. This is a hybrid, full-time position.
What you’ll do
- Support, maintain, and administer payments platforms
- Plan, implement, and manage infrastructure and application changes while preventing customer impacts
- Perform advanced troubleshooting of customer and internally reported system questions and incidents
- Document processes, procedures, and environments and review technical specifications
- Prepare operational records and reports using stored procedures and ad-hoc SQL queries
- Manage and perform essential functions for effective system backup and restore testing
- Manage and perform periodic recovery testing of Disaster Recovery and Business Continuation plans
- Support UAT and development processes and support PCI and other ISO compliances within environments
What you’ll bring
- Postilion experience and experience supporting ATM- or POS-driving platforms or transaction (EFT) processing switches
- Minimum 3-5 years of experience in Level 2-3 payments technical support and implementation
- Experience with payments framework maintenance and operations
- Experience with databases, writing SQL queries, and using stored procedures
- Experience with crypto, security, and compliance regulations applicable to transaction processing
- Post-secondary education or relevant, proven experience
- IT-related degree or relevant, proven experience
- Willingness to participate in a 24x7 support rotation
Skills
Education
Post-secondary education OR relevant, proven experience. IT-related degree OR relevant, proven experience.