Active listing
Application Support Engineer
About the role
Information Technology group at DTCC delivers secure, reliable technology solutions for global capital markets. The Application Support Engineer maintains and supports production applications, leads incident resolution, collaborates with development and infrastructure teams, and contributes to service reviews and disaster recovery. Hyderabad, hybrid model with 3 days onsite and 2 days remote, relocation assistance available.
What you’ll do
- Resolve critical production issues and lead major incident calls
- Troubleshoot and debug system components in regulated environments
- Analyze application designs and recommend optimizations
- Participate in monthly service reviews and disaster recovery events
- Collaborate with development teams to improve application reliability
- Support audit requests and manage certificate renewals
- Create and monitor dashboards for observability
- Identify and implement automation to reduce manual effort
What you’ll bring
- Minimum of 4 years of related experience
- Bachelor's degree preferred or equivalent experience
Skills
Benefits
- Competitive compensation
- Health and life insurance
- Pension/Retirement benefits
- Paid Time Off
- Flexible hybrid work model