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Hiring companyeClerx Services
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Associate Process Manager
Mumbai, Maharashtra, India Full-time On-site
About the role
Associate Process Manager at eClerx Services drives end‑to‑end process optimization for client operations in Mumbai. The role focuses on mapping current workflows, identifying bottlenecks, and implementing Lean/Kaizen improvements to increase efficiency and quality. It requires close collaboration with cross‑functional teams, data analysis, and reporting to senior stakeholders. Mumbai, India – On‑site, 5‑day work week.
What you’ll do
- Process mapping
- Root cause analysis
- Lean/Kaizen implementation
- Stakeholder reporting
- Cross‑functional collaboration