Procurement Service Delivery Senior Specialist

About the role

Micron Technology seeks a Procurement Service Delivery Senior Specialist to support its Global Procurement team in Hyderabad. The role focuses on ensuring efficient, accurate procurement operations, managing purchase orders, supplier engagements, and the procure-to-pay cycle. Responsibilities include creating POs, processing requisitions, escalating supplier issues, managing change orders, reconciling invoices, and collaborating with Accounts Payable, Receiving, and regional stakeholders across Singapore, Malaysia, India, and Korea. The specialist will drive continuous process improvement, analyze performance gaps, and mentor teams on procurement best practices. Candidates must hold a higher tertiary qualification (Diploma or A‑Level) in business or related fields, possess 5+ years of procurement operations experience, and be proficient with SAP and Ariba. Strong analytical, communication, and stakeholder management skills are essential, along with proficiency in Excel and familiarity with inventory planning systems. Knowledge of continuous improvement methodologies and AI tools is a plus. This full‑time, on‑site position offers an opportunity to contribute to Micron’s mission of transforming information into intelligence.

What you’ll do

• Create Purchase Orders (POs) referencing agreed-upon commercial and business terms, ensuring compliance with laws and company policies.
• Process purchasing requisitions through inventory planning and procurement requisition systems.
• Escalate supplier issues or disputes to the appropriate Procurement contact.
• Engage with suppliers to confirm pricing, delivery, and terms, collaborating with sourcing teams as needed.
• Process Change Order requests and PO confirmations.
• Manage overdue receipts and support PO approval processes.
• Reschedule deliveries based on demand change triggers.
• Collaborate with Accounts Payable and Receiving to reconcile invoice and receiving issues.
• Identify and resolve transactional issues in the purchasing process, escalating when necessary.
• Stakeholder management and collaboration (spoken & written): collaborate with Singapore/Malaysia/India/Korea (English), Singapore/Malaysia stakeholders.
• Engage with procurement leadership and cross-functional business clients to drive best practices and continuous process improvement.
• Communicate with stakeholders regarding outstanding orders, new part requests, and vendor requests.
• Support the development and improvement of procurement processes for efficient performance.
• Analyze performance gaps, diagnose root causes, and recommend solutions to sustain improvements.
• Maintain and enhance knowledge of procurement processes and provide mentoring and consultation.
• Process data request forms for creation, changes, and deletions in procurement-related databases.
• Provide data management and support for supplier qualification processes.
• Administer the regional Purchasing Card program, including training, card issuance, payment assurance, and auditing.

What you’ll bring

Higher tertiary (minimum Diploma, A-Level) in business, management or a related field.

Nice to have

• Proven 5+ years’ experience in procurement operations and equivalent support.
• Strong understanding of Procure-to-Pay cycle and procurement systems (SAP, Ariba).
• Excellent communication and stakeholder management skills.
• Analytical mindset with the ability to identify and resolve process inefficiencies.
• Experience with supplier engagement and issue escalation.
• Ability to mentor and consult on procurement processes.

Skills

Education

Diploma