SI
Hiring companySQUIRCLE IT CONSULTING SERVICES PVT LTD
Verified today
Technical Support Engineer
Bangalore,India Full-time On-site
About the role
Technical Support Engineer on the PAG Sales Reporting Team, providing functional and technical support for global BMS reports. The role handles support tickets, queries backend databases with SQL, and creates sales reporting insights while communicating with EMEA and AMER stakeholders. Bangalore office, shift overlaps Europe hours, on-site work model.
What you’ll do
- Monitor and manage support ticket queue
- Write and execute SQL queries for backend data
- Generate and maintain sales reports
- Communicate with global stakeholders
- Provide functional and technical assistance
What you’ll bring
- 2-5 years experience
- Proficient in SQL queries
- Reporting and data analysis
- Excellent communication skills
- Problem solving ability
- Experience with support ticket systems
- Ability to work across time zones
Nice to have
- 2-5 years experience
- Proficient in SQL queries
- Reporting and data analysis
- Excellent communication skills
- Problem solving ability
- Experience with support ticket systems
- Ability to work across time zones
Skills
SQL QueriesReportingTechnical SupportCommunicationProblem Solving