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Hiring companyAccenture
Verified today
Technology Support Engineer
Bengaluru,India Full-time On-site
About the role
Technology Support team at Accenture focuses on maintaining operational stability of business systems. The engineer resolves incidents, creates and implements Requests for Change, and updates knowledge base articles while collaborating with vendors and service management teams. Bengaluru office, on-site work model.
What you’ll do
- Resolve incidents across business system components
- Create and implement Requests for Change
- Update knowledge base articles
- Collaborate with vendors and service management teams
- Develop operational documentation
- Participate in team discussions
What you’ll bring
- 3 years Cloud Infrastructure experience
- Proficiency in Cloud Infrastructure
- Experience with AWS, Azure, or GCP
- Strong incident management skills
- Scripting/automation experience
- Familiarity with monitoring tools
Skills
Cloud InfrastructureIncident ManagementScriptingAutomationMonitoring ToolsAWSAzureGoogle Cloud
Education
Bachelor's