Payroll Operations Manager, India - GBS

About the role

Global Business Services (GBS) at Kimberly-Clark delivers payroll services for iconic brands worldwide. The manager leads a team to execute monthly payroll and time‑attendance cycles across assigned countries, ensuring accuracy, compliance, and continuous improvement. Works closely with HR, Finance, and external providers from Pune, hybrid work model (Hybrid).

What you’ll do

• Lead a team handling monthly payroll and time‑attendance cycles for assigned countries
• Ensure accurate, timely and compliant payroll processing
• Manage relationships and service delivery with external payroll providers
• Identify and implement process improvements, efficiencies and automation opportunities
• Provide payroll expertise for system implementations, upgrades and process changes
• Develop, maintain and communicate payroll policies and procedures
• Act as escalation point for payroll queries from employees and leaders
• Monitor payroll service levels, performance metrics and operational effectiveness

What you’ll bring

• Bachelor's degree in HR, Finance, Accounting, Business Administration or related field
• Strong experience in payroll operations within a multinational or GBS environment
• Leadership experience managing payroll teams
• Expertise in payroll compliance, controls and time‑attendance systems
• Proven ability to drive process improvements and automation
• Experience managing outsourced payroll providers and vendor performance
• Excellent stakeholder management across HR, Finance and business units
• Strong analytical and problem‑solving skills

Skills

Education

Bachelor's degree in Human Resources, Finance, Accounting, Business Administration or related field