Account Manager

About the role

This Account Manager role supports a Business Consulting and Services client, managing and growing a portfolio of 40–50 active client businesses in a fast-paced, performance-driven environment. Day-to-day work includes building trusted relationships with business owners, conducting onboarding and coaching sessions, analyzing sales funnels and business processes, driving renewals and expansion, and collaborating with subject matter experts to ensure seamless service delivery. The position is based in India and operates on a remote-first model.

What you’ll do

• Manage a portfolio of 40–50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
• Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
• Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.
• Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
• Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
• Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
• Achieve assigned monthly revenue and account growth targets.
• Monitor account health and proactively address risks related to churn, cancellations, or declining performance.

What you’ll bring

• Bachelor's degree required; MBA or relevant postgraduate qualification preferred.
• 2–6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
• Strong combination of consultative selling and customer relationship management skills.
• Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
• Strong stakeholder management, coordination, and multitasking capabilities.
• Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
• Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
• Ability to work effectively in a high-pressure, target-driven environment.

Nice to have

• MBA or relevant postgraduate qualification preferred.
• Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
• Immediate availability is preferred.

Skills

Benefits

• Performance-linked incentives with strong earning potential.
• Opportunity to work with a rapidly growing organization and a diverse portfolio of businesses.
• Direct impact on client growth, revenue, and business outcomes.

Education

Bachelor's degree required; MBA or relevant postgraduate qualification preferred