Account Manager - Government

About the role

The Account Manager - Government role at HP, Inc. serves as the primary interface for international government accounts, focusing on account planning, relationship building, and margin recovery strategies. Day-to-day work includes coordinating account plans, applying consultative-selling techniques, managing pipeline and quotas, and mentoring junior account managers. The position is based in Gurugram, Haryana, India, and is a full-time role with no shift premium.

What you’ll do

• Owns and coordinates account plans on large commercial account(s), focusing on value and/or volume portfolio management and selling a range of the organization’s offerings.
• Demonstrates advanced subject matter expertise and applies consultative-selling techniques to identify and advance opportunities for profitable revenue growth.
• Engages with customers and internal functions to identify requirements, align them with organizational capabilities, and select the appropriate supply chain.
• Works with management to develop future business plans and independently determines methods for achieving plans.
• Builds and maintains strong customer relationships, fostering loyalty and developing a core understanding of unique business needs and challenges.
• Manages the account planning process through scheduled reviews and updates, identifying growth opportunities, upselling, and cross-selling.
• Manages the account to protect and grow the organization’s business, coordinating all account forecasts, planning, and reporting.
• Updates opportunities in pipeline tools and processes, and recommends and implements pipeline management practices.

What you’ll bring

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
• 10+ years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.
• Ability to own and coordinate account plans on large commercial accounts.
• Advanced subject matter expertise and consultative-selling skills.
• Experience managing quarterly, half-yearly, and annual quota and/or margin.
• Ability to navigate complex internal and external stakeholder landscapes.
• Proficiency with pipeline tools and processes for opportunity management.
• Capacity to provide mentorship and guidance to junior account managers.

Skills

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.