Senior Executive Operations

About the role

Senior Executive Operations at Startek leads the operational excellence of the organization, driving process improvements, KPI development, and cross‑functional collaboration. With a strong background in operations management, this role focuses on streamlining workflows, enhancing productivity, and ensuring compliance with company policies. The executive oversees daily operations, mentors teams, and reports performance metrics to senior leadership. They are responsible for vendor management, budget oversight, and continuous improvement initiatives. The position requires strategic thinking, data‑driven decision making, and strong communication skills to align operational goals with business objectives. The role offers the opportunity to shape operational strategy, influence company growth, and deliver measurable results in a dynamic environment.

What you’ll do

• Lead daily operations and process optimization
• Develop and monitor KPIs
• Coordinate cross-functional teams
• Ensure compliance with company policies
• Prepare operational reports for senior management

What you’ll bring

• Bachelor's degree in Business Administration or related field
• 5+ years of operations management experience

Nice to have

• MBA or equivalent advanced degree
• Six Sigma Green Belt certification

Skills

Benefits

• Health insurance
• Paid time off
• Performance bonuses