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Delivery Lead Manager
About the role
Delivery Services at Accenture focus on seamless service delivery for finance and supply chain clients. The Delivery Lead Manager drives team performance, incident resolution, and continuous improvement while managing client relationships and financial targets. Jaipur, On-site, hybrid schedule available with relocation support.
What you’ll do
- Lead delivery teams
- Ensure service quality and KPI tracking
- Manage critical incidents and stakeholder communication
- Provide performance reports to management
- Recruit, train, and mentor staff
- Build strong stakeholder relationships
- Drive process improvement initiatives
- Oversee financial budgeting and cost management
What you’ll bring
- 13+ years experience
- Procure to Pay expertise
- MDM experience
- SCM experience
- Finance and Accounts knowledge
- Managed services background
- Leadership of delivery teams
- Strong client management