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Hiring companyAccenture

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Business Architect

Bengaluru,India Full-time On-site

About the role

Accenture Business Architecture team drives digital transformation by designing AI‑enabled enterprise solutions on Microsoft Dynamics 365. The Business Architect leads AI‑driven solution design, defines roadmaps, and architects CRM modules with Generative AI integrations. Bengaluru, on-site, senior‑level role focusing on AI adoption and business impact.

What you’ll do

  • Define and execute AI‑enabled Dynamics 365 roadmap
  • Architect and implement CRM modules with AI enhancements
  • Lead blueprinting, fit‑gap workshops, and future‑state mapping
  • Ensure scalability, security, and compliance of solutions
  • Mentor cross‑functional teams and evangelize AI adoption

What you’ll bring

  • 14+ years experience in Dynamics 365 CRM
  • Proficiency in Microsoft Dynamics 365 Technical Architecture
  • Strong grasp of Generative and Agentic AI
  • Experience with AI‑powered features like Copilot and AI Builder
  • Ability to translate business needs into technical specifications
  • Leadership and stakeholder management skills

Skills

Dynamics 365AI integrationGenerative AIAzure OpenAIProcess modelingSolution architectureStakeholder managementCRM customization

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