Sales Operations Analyst

About the role

Sales Operations Analyst at FNZ Technology (India) Private Limited, building the Sales Operations function to empower frontline teams. The role drives CRM governance, data integrity, and reporting accuracy while championing a major CRM transformation agenda. Based in Gurgaon, India, the analyst works onsite, collaborating with cross‑functional stakeholders to ensure smooth commercial execution.

What you’ll do

• Support frontline sales teams in navigating sales processes and deal governance
• Manage and maintain CRM data integrity and system accuracy
• Drive CRM adoption and best practices across regions
• Support sales reporting, pipeline tracking, and performance dashboards
• Contribute to CRM transformation and process improvement initiatives
• Partner with cross‑functional stakeholders to enable smooth commercial execution

What you’ll bring

• Hands‑on experience with CRM systems
• Experience supporting CRM implementation or transformation initiatives
• Strong stakeholder management and communication skills
• Process‑driven mindset with attention to detail
• Experience in Sales Operations, Commercial Operations, or similar roles

Skills