Senior Community Associate

About the role

Community Team at WeWork India enhances member experience and operational excellence across locations. The Senior Community Associate creates a welcoming environment, manages front‑desk operations, supports events, and drives membership growth. Hyderabad, Telangana, India – on‑site work model.

What you’ll do

• Illustrate WeWork’s core values and support Community Management team
• Serve as first and last point of contact, covering front desk during business hours
• Manage member check‑ins, tours, and promotional material distribution
• Develop community initiatives, events, and member communications
• Resolve member issues and conduct one‑on‑one feedback sessions
• Drive renewal and growth targets and oversee ancillary revenue streams
• Assist with building operations, move‑ins/outs, and keycard activations
• Handle mail, packages, and expense reporting

What you’ll bring

• Bachelor’s degree or Hospitality graduate
• 2-3 years customer service/hospitality or sales experience
• Strong verbal and written communication skills
• Exceptional organizational and multitasking abilities
• Demonstrated integrity, dependability, and empathy

Skills

Education

Bachelor’s degree