Sales Process Lead

About the role

Global Sales Operations at Fastly drives revenue growth by mapping, analyzing, and optimizing the end‑to‑end sales cycle. The Sales Process Lead documents and refines sales frameworks, leverages Salesforce data to remove bottlenecks, and leads cross‑functional projects with Sales, Marketing, and IT teams. Based in Pune, India, on‑site role with hybrid collaboration across global time zones.

What you’ll do

• Document, analyze, and design sales process improvements
• Identify bottlenecks using CRM data and implement efficient workflows
• Manage multiple cross‑functional projects to enhance sales productivity
• Collaborate with Sales Support, Field, Channel, SE, Marketing, and IT teams
• Present complex data insights clearly to senior leaders

What you’ll bring

• 3-5 years sales operations or business process analysis experience
• 5+ years combined operations or technology business experience
• Proficient with Salesforce CRM and CPQ processes
• Experience with sales tools such as 6Sense, Clari, Looker, Tableau or PowerBI
• Strong communication and project management skills
• Analytical ability using Excel or Google Sheets

Skills