E
Hiring companyEricsson
Verified 2 days ago
Senior Technical Authority Expert
Noida, Uttar Pradesh, India Full-time On-site
About the role
Service Enablement team at Ericsson drives the creation, sustainment, and evolution of managed services through IAM/SDG & BNE. The Senior Technical Authority Expert leads automated solution development, business requirement analysis, and recovery process improvements, providing 24x7 critical incident support and hot‑fix deployment. Noida, India, on-site, shift rotation required.
What you’ll do
- Provide 24x7 critical incident support
- Reproduce and deploy defects in lab and production
- Perform load testing and identify issues
- Collaborate with T3, project and development teams for hot‑fixes
- Monitor systems using Splunk, AppDynamics, and other tools
- Generate ad‑hoc reports and monitoring dashboards
- Write TOLs for defects
- Conduct health checks and database queries
What you’ll bring
- 8-15 years operations and defect handling
- Unix/Linux
- Python
- Java
- CI/CD pipelines
- Docker/Kubernetes
- Load testing and hot‑fix deployment
- Monitoring with Splunk/AppDynamics
Skills
Unix/LinuxPythonJavaCI/CDDockerKubernetesLoad TestingMonitoring
Education
BS Technical/Engineering