Vice President, Client Initiatives

About the role

Chief Transformation Office (CTO) – International Change at Nomura drives strategic transformation across the Wholesale business. The Vice President leads end‑to‑end delivery of client experience and lifecycle change initiatives, managing scope, schedule, budget and quality while coordinating Front Office, Operations, Credit and Legal stakeholders. Based in Mumbai, on‑site role with hybrid collaboration across India, London and New York teams.

What you’ll do

• Own end‑to‑end delivery of named client experience projects from initiation to go‑live
• Provide matrix management to distributed delivery‑team members across regions
• Run project governance, report status, risks and issues to steering committees
• Manage vendor delivery, UAT and commercial discussions
• Coordinate cross‑project dependencies and resolve blockers

What you’ll bring

• 7+ years managing complex change programmes in financial services
• Client experience and lifecycle transformation across Global Markets and Investment Banking
• Strong PM/BA discipline using JIRA and Confluence
• Experience with AI‑enabled change, workflow automation, CRM/Salesforce
• Data‑visualisation tools such as Power BI or Tableau
• Business analysis certifications (ISEB/BCS) advantageous

Education

Bachelor's degree required