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Unit Manager, B2B & Cards COE
About the role
B2B & Cards COE at Bajaj Finance focuses on driving volume growth, cost efficiency, and business continuity through online customer acquisition channels. The Unit Manager plans and executes projects to design end-to-end online customer journeys, identifies drop‑off points, and aligns initiatives to build horizontal capabilities. Based in Pune corporate office, this role operates on-site and collaborates across business units to enhance processes and acquisition efficiency.
What you’ll do
- Plan and drive online customer acquisition projects
- Design end-to-end online customer journeys
- Identify touch points and drop‑off points
- Align with business on projects and initiatives to improve processes
What you’ll bring
- 1-2 years experience
- Knowledge of COE role
- Knowledge of SFDC
- Problem solving
Education
BE/MBA