Verified 4 days ago
Lead Commercial Loan Servicing Representative
What you’ll do
- Provide training and guidance to less experienced representatives
- Research, respond to and resolve complex inquiries
- Coordinate and reconcile loan advances and payments with member banks and customers
- Support loan trading and assignments
- Prioritize work and lead the support team
- Lead customer issue resolutions requiring cross‑team coordination
- Collaborate with peers, colleagues and managers to resolve issues
- Interact with internal customers
- Exercise independent judgment on policies and compliance
What you’ll bring
6+ years of Commercial Loan Servicing experience
Nice to have
Bachelor’s degree in finance, Accounting, Business Administration, or related field
Skills
Education
Bachelor’s degree in finance, Accounting, Business Administration, or related field