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Commercial Loan Servicing Specialist
About the role
Wells Fargo seeks a Commercial Loan Servicing Specialist in Hyderabad, India, to manage servicing for low to moderately complex commercial products. The role involves resolving customer issues, ensuring regulatory compliance, and serving as an escalation point for client needs. This is a full-time position with a hybrid work model.
What you’ll do
- Provide servicing activities for low to moderately complex commercial products
- Coordinate resolution of open customer service issues with internal and external customers
- Ensure compliance with bank policies, procedures, and regulatory requirements
- Evaluate and upload data into systems of record
- Serve as primary liaison with Sales, Legal, Control, Risk, Technology, and Operations teams
- Review and negotiate basic loan servicing transactions while evaluating risks
- Serve as an escalation point for resolving client issues
- Provide guidance and training to peers
What you’ll bring
- 2+ years of Commercial Loan Servicing experience or equivalent
- Experience demonstrated through work, training, military service, or education