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Software Development Manager, Associate Development Platform
About the role
Associate Development Platform team at Amazon builds an intelligent workforce platform that modernizes onboarding, learning, coaching and performance management for Customer Service Associates. The Software Development Manager leads a high‑performing engineering group to define strategy, architecture and roadmap, partnering with Product, UX, Applied Science, Business Intelligence and Operations to deliver adaptive learning and personalized guidance. Hyderabad, India, on-site, relocation assistance available.
What you’ll do
- Build and lead engineering team for the platform
- Define engineering strategy and technical roadmap
- Modernize fragmented associate experiences into a unified platform
- Partner with cross‑functional teams to deliver intelligent associate experiences
- Drive architecture, operational excellence, security and software delivery
What you’ll bring
- 3+ years engineering team management
- 7+ years engineering experience
- 8+ years leading multi‑tier web services development
Nice to have
- Experience partnering with product or program management
- Designing and architecting scalable systems
- Recruiting, hiring and mentoring software engineers