S
Hiring companyStartek
Verified today
Executive - Operations
Bhubaneswar, Odisha, India Full-time
About the role
Startek is a customer experience solutions provider that partners with global brands to deliver tech-enabled, human-assisted digital solutions and CX insights. The Executive - Operations role is based in Bhubaneswar, Odisha, India, and supports customers through live chats while troubleshooting wireless internet products and services. The position focuses on meaningful customer engagement and contributing to digital transformation efforts.
What you’ll do
- Support customers through live chats
- Troubleshoot issues with wireless internet products and services
- Engage in meaningful interactions that create WOW experiences for clients' customers
- Contribute to customer lifecycle support and CX insights
What you’ll bring
- Customer support representative with strong engagement skills
- Ability to support customers through live chats
- Troubleshooting skills for wireless internet products and services
- Positive and energetic attitude
- Willingness to engage meaningfully with customers
- Full-time availability
Skills
Customer engagementLive chat supportWireless internet troubleshootingCX insightsDigital solutionsCustomer lifecycle support
Benefits
- Competitive compensation package
- Great benefits
- Fun and friendly atmosphere