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Pre-Sales Application Engineer, CSD
About the role
Application Support Team at Agilent Technologies provides technical consulting for the Chemistries and Supplies Division. The role delivers application guidance, method development, troubleshooting, and customer training for chromatography products, while collaborating with sales and product teams. New Delhi, India, hybrid (3 days onsite).
What you’ll do
- Serve as primary technical resource for customer inquiries on CSD chromatography products
- Provide application guidance, troubleshooting, and method optimization support
- Conduct customer training programs, workshops and webinars
- Collaborate with sales, service, and product teams to address customer needs
- Gather market intelligence and feedback to inform product development
What you’ll bring
- 5+ years laboratory or technical support experience
- Hands‑on HPLC, UHPLC, LC/MS, GC or GC/MS expertise
- Method development and optimization background
- Knowledge of chromatography consumables and sample‑preparation products
- Experience supporting pharmaceutical, environmental, food or chemical labs
Skills
Education
Bachelor's degree in Chemistry, Chemical Engineering or related field