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Hiring companyRentokil Initial
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Walk‑In Interview - Junior Business Operations (IT Application Support) Graduate
Mumbai, Maharashtra, India Full-time On-site
About the role
Application Support Team at Rentokil PCI drives smooth business operations by resolving user issues and enhancing internal applications. The Junior Business Operations role focuses on troubleshooting, process analysis, and documentation to maintain SLA compliance. Based in Mumbai, the position requires on‑site presence and offers a structured entry path for fresh graduates.
What you’ll do
- Resolve queries raised by branch teams
- Analyze business processes and requirements
- Create and maintain process documentation
- Perform unit testing and troubleshooting
- Provide support for in‑house applications
- Ensure SLA compliance
What you’ll bring
0-1 year experience
Nice to have
- Graduate Degree in CS/IT
- Intermediate Excel skills (Pivot Table, VLOOKUP, Import Range, Functions)
- Google Sheets proficiency
- Strong English communication
- Fresh graduate (2024-2026)
Skills
ExcelGoogle SheetsTroubleshootingProcess AnalysisDocumentationCommunicationTeamworkLogical Reasoning
Benefits
- Mission to create healthier environments
- Commitment to safety and integrity
- Innovation through technology
- Continuous development opportunities
Education
Graduate Degree in Computer Science or Information Technology