About the role

Digital Transformation Enablement Specialist at NTT DATA drives the assessment, readiness evaluation, and strategic design of digital transformation initiatives across the organization. The role collaborates with senior leadership to align technology adoption with business goals, creates adoption plans for new digital tools, and delivers training workshops to stakeholders. Responsibilities include optimizing service costs through centralization, managing change strategies, designing end‑user device solutions, and providing ongoing user support. The specialist leverages data analytics to measure initiative effectiveness, tracks progress, and reports outcomes to executive sponsors. They stay current on emerging digital trends, conduct proof‑of‑concept projects, and foster a culture of continuous improvement. Required expertise spans cloud computing, data analytics, automation, collaboration tools, and end‑user device management. Strong analytical, communication, and change‑management skills are essential, along with experience in global IT environments. The position is hybrid, based in Bangalore, India, and requires a bachelor’s degree in IT or related field, with certifications such as PMP, CDTP, ITIL Foundation, or SIAM Foundation.

What you’ll do

Collaborates with senior management/leadership to understand the organisation's digital transformation goals and drive towards enablement of such
Creates adoption plans for new digital technologies, outlining the steps for successful implementation and integration
Designs and delivers training programmes, workshops, and resources to educate stakeholders about the benefits and usage of digital tools
Drives optimisation and lowers the cost of services through centralisation, digitalisation, optimisation, and centralisation
Manages the proof of concept (POC) initiatives
Leverages data to measure the effectiveness of digital transformation initiatives, identify areas for improvement, and drive informed decisions

What you’ll bring

Bachelor's degree or equivalent in Information Technology, Business, or a related field
Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous
ITIL Foundation (minimum) or higher
SIAM – Service Integration and Management Foundation would be advantageous

Nice to have

SIAM – Service Integration and Management Foundation would be advantageous

Skills

Strong understanding of digital technologies, including cloud computing, data analytics, automation, and collaboration toolsAnalytical mindset with the ability to leverage data for decision-making and continuous improvementExcellent communication skills to convey complex digital concepts to technical and non-technical audiencesChange management expertise, including the ability to manage resistance and promote user engagementExpert knowledge on multi-technology software, operating systems and infrastructure design best practices in a variety of hardware platforms including mainframes, distributed platforms, desktops, and mobile devicesStrong knowledge of End user device management platforms

Education

Bachelor's

About the role

What you’ll do

What you’ll bring

Nice to have

Skills

Education

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