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Hiring companyEXL
Verified today
Assistant Vice President
Pune, Maharashtra, India Full-time Hybrid
About the role
Senior leader overseeing daily operations of Employee Benefit team, ensuring timely processing, quality control, and SLA compliance. Drives process improvements, strategic planning, and cross-functional collaboration to meet organizational goals.
What you’ll do
- Oversee daily operations of Employee Benefit team
- Ensure timely, accurate transaction processing and customer service
- Develop and implement operational policies and procedures
- Lead strategic planning to achieve departmental goals
- Monitor and analyze operational metrics for improvement
- Manage and develop operations professionals
- Build relationships with internal stakeholders
- Liaise with external partners, vendors, regulators, auditors
What you’ll bring
- Bachelor's degree in Business Administration, Finance, or related field
- 10-12 years of operations experience in Employee Benefits
- Proven leadership managing cross-functional teams
- Strong communication and stakeholder engagement skills
- Data-driven decision making and metrics analysis
- Expertise in Employee Benefit products and regulations
- Process improvement experience (Lean, Six Sigma) preferred
- Project management and organizational skills
Skills
Group Insurance
Education
Bachelor's Degree