W
Hiring companyWISE
Active listing
Compliance Operations Manager
Hyderabad, Telangana, India Full-time
About the role
Compliance Operations Manager on Wise's Compliance team, safeguarding global money transfers by overseeing high‑risk customer reviews for APAC. Leads cross‑functional efforts with Product, Banking and FinCrime teams to ensure robust AML/CTF controls, conducts enhanced due diligence, and reports to local MLROs. Hyderabad, on‑site role with occasional weekend shifts to support APAC regions.
What you’ll do
- Review and decide on high‑risk cases requiring Senior Manager approval
- Serve as primary contact for operational teams on KYC/CDD matters
- Define and adjust Senior Manager escalation criteria per region
- Oversee decision quality of Enhanced Due Diligence and report to MLRO
- Provide input to first‑line quality frameworks and EDD training materials
- Drive process improvement initiatives for customer due diligence
What you’ll bring
- 4+ years FinCrime Operations or Compliance experience
- Deep knowledge of AML/CTF regulations in APAC markets
- First‑line FinCrime case handling and second‑line advisory experience
- Regulatory inspection/audit and FIU reporting experience
- Policy development and oversight of compliance frameworks
Skills
Financial CrimeAMLCDDEDDRegulatory ComplianceRisk AssessmentStakeholder ManagementProcess Improvement