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Hiring companyEXL
Verified today
Senior Assistant Vice President
Noida, Uttar Pradesh, India Full-time Hybrid
About the role
Senior Assistant Vice President leading client transitions in BPO and Banking & Capital Markets. Drives end‑to‑end transition projects, builds capability, mentors teams, and leads new business pursuits. Requires 12+ years BPO experience, 8+ years transitions, 5+ years PM, Bachelor's degree, and PMP/PRINCE2 preferred.
What you’ll do
- Ensure end-to-end transition success via Program Leads
- Build and enhance transitions capability and thought leadership
- Lead new business pursuits and RFPs for customized solutions
- Take lead on client transitions when new business arises
- Establish project plans with tollgates and governance models
- Partner with Business Transitions Team to meet client expectations
- Mentor managers and provide actionable feedback
- Collaborate with BD team to create value propositions and pricing
- Perform due diligence and OP-ID for trial business
- Develop new frameworks and tools for transitions
- Design and implement training programs for transitions managers
What you’ll bring
- 12+ yrs BPO, 8+ yrs transitions, 5+ yrs PM/solutioning
- Bachelor's Degree required, Post-grad business mgmt preferred
- PMP or PRINCE2 certification preferred
- Experience in BCM domain transitions or program management
Skills
MS ProjectMS VisioMS ExcelMS PowerPointProject managementProject scopingAnalytical skillsProblem solvingExcellent communicationConsultative mindsetSelf-starterMatrix environmentData gatheringDecision makingBPO industry knowledgeEnabling functions knowledgeTechnology pricingOperating environment
Education
Bachelor's Degree