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Hiring companyAccenture
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Service Delivery Operations Lead
Bengaluru,,India Full-time On-site
About the role
Service Delivery Operations Lead on Accenture's Delivery Operations team, responsible for end‑to‑end management of client engagements and delivery capabilities for complex offerings. Leads service quality, cost control and operational performance, mentors junior staff and coordinates cross‑functional teams to ensure seamless execution. Bengaluru, on‑site, Full-time role with relocation assistance available.
What you’ll do
- Own service quality, cost, and leadership of delivery teams
- Lead efforts to optimize service delivery processes and improve operational workflows
- Facilitate communication and alignment between cross‑functional teams
- Mentor and support junior team members
- Contribute to solution development, growth and sales initiatives
What you’ll bring
12 years of service delivery experience