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Junior Associate AR
About the role
EBO Accounts Receivable (India) team handles claim lifecycle and ensures accurate billing for healthcare clients. The Junior Associate initiates status calls, contacts insurers to resolve denials, documents actions, and prioritizes aging claims while complying with HIPAA and security policies. Chennai, India, on-site, night shift schedule.
What you’ll do
- Initiate calls to check claim status
- Contact insurance companies to clarify denials and underpayments
- Take action to resolve claims and ensure timely follow‑up
- Document actions in billing summary notes
- Prioritize pending claims from aging basket
- Handle denials, rejections, and LOA corrections
- Adhere to information security and HIPAA policies
What you’ll bring
- Graduate degree required
- Good written and verbal communication
- Willing to work night shifts
- Typing speed above 25 WPM
Nice to have
Experience with MS Office suite
Skills
Benefits
- Comprehensive total rewards package
- Competitive compensation
- Flexible benefits